| G. Tom Beam |
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| "Service was excellent. We appreciated the continued update of the order status and the expected delivery date which was achieved." |
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| Roger Manderscheid |
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| "Prompt, friendly, and helpful! As a puzzle collector,I have been using Frik-n-Frak for many years now, and I have always been more than satisfied. My last order, even though it was in the middle of the holidays, came promptly (even before some of my others that I had made a few days earlier). Also, I had had some trouble on line with my order and was assisted immediately that day, and was supported most courteously. I enjoy the interest in the specials and discounts, it makes me feel special. It is obvious that I am dealing with people that enjoy what they are doing and want to pass it along." |
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| Peggy Erickson |
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"Thank you for your awesome customer service, good pricing, and super fast shipping! The Tavern Puzzles I bought for my husband for Christmas are excellent quality! I will definitely be buying him the next harder set for his birthday! Thank you again for a smooth and trouble free shopping experience!"
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| Sheila Hale |
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| "Amazing is all I can say about Frik N Frak. They saved me. My son borrowed a snake cube from school, left it on the bus, and someone stole it. I looked everywhere for one, and then I found Frik N Frak. I ordered the snake cube, and numerous other items for Christmas presents. I can't wait to see my kids faces Christmas morning when they see all the cool things I got them. Great Service. Loved the treat on top the package. Thanks Frik N Frak!" |
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| Kathy Bender |
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"I was extremely pleased with everything! Your site is easy to navigate, very professional, the email with pictures of my order was awesome, and I received the order faster than any of my other internet purchases! The packaging was great and the special touch on top was such a nice surprise in a world where real customer service seems extinct! Thanks Again!"
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| Bonnie LaBonte |
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"What a pleasure it was doing business with you. The service was impeccable! Any question I had was answered within seconds. And talk about fast? My order arrived the same week it was placed! All businesses should take lessons from you. I plan to do business with you again in the future. Thanks again for everything, and Happy Holidays!" |
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| David Galatzer-Levy |
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"I use puzzles in my highschool math classroom as a reward for students who complete their work. Extra credit to those who are clever enough to solve the most challenging puzzles! Your service was excellent and selection is very good, but most of all I liked the little bag of popcorn I recieved with the package. I seemed a little odd, but very pleasant surpise. That little extra consideration made your business stand out from your average internet depot. My students and I look forward to expanding the collection of puzzles in the class, and I fully intend to use your site to accomplish that goal. Thank you."
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| Irwin M. Dannis, MD |
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| "Your prompt and courteous service is amazing. I have never received an online purchase so quickly with so much information about it prior to the shipment. Your emails are appreciated. My only negative comment concerns the free candy & pop corn included with my purchases. I don't like green candy! All kidding aside, you folks are great!" |
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| Carol Triplett |
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"I really love the Tavern Puzzles. And a GREAT deal too!!! Perfect for the guys on my Christmas list! Two family members are blacksmiths, they get a kick out of 'em too! Perfect transaction! Thank you!"
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| Sam Linginfelter |
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"This is the second year in a row that I've ordered from you and both times I had a special request that you expeditiously replied to, and with great results I might add. The personal touch is a BIG plus! My order was shipped VERY promptly (next day when the Post Office opened) and I had it within three days. Everything was exactly as ordered, well packaged and in good shape. Also, I might add that I did some shopping around and the prices were better than most and competitive with the others. Shipping costs were as good as anybody's, especially when you consider the lower product prices. Bottom line is the pricing coupled with the personal "customer first" type support is a rare commodity this day and time, especially with on-line type shopping. If this were one of the online auction venues or one of the other major online shopping sites, I would give you a 10 out of 10! I will definitely buy from you again and would recommend you to anyone." |
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