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Lori Mounsey
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Hi Frik-n-Frak,
I just wanted to say thank you for the excellent service. I ordered 3 items from you and they arrived in a blink of an eye! Great communication and expedient service. I am very satisfied with my purchase and wanted you to know that I'll be back! Thank you, thank you, thank you!
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Marlene Zerger
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I received my order quickly and understood the spirit of fun in the company's work when I saw the little candies resting on the merchandise before I uncovered it. The phone call I needed when there was difficulty in placing my order was answered quickly by a PERSON who was obviously of a good nature and responded to the problem immediately. Frik-n-frak can be proud to have human goodness coupled with their entrepreneurship.
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Wendy Ma
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Just want to say that you guys are great! Fabulous service and very speedy shipping! Will definitely shop with you guys again!
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Sandy Rafuse
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| I recently ordered and received the newest Tavern Puzzle - The Best Ever. I can't believe your prices. I live on Long Island where they are made and can't match the price! I don't know how you do it. It is a Christmas gift for my son, who gets the new one every year. Your shipping is amazing! Lightning fast! I will be back...again! (this was my second order.) |
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Francisco Arroyo
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Very nice and easy shopping on your site! The puzzles are wonderful and we can get interesting discounts on the packages you made.
I bought two packages of Tavern puzzles (#7 and #8) and they were shipped fast and all the puzzles arrived to Costa Rica in perfect status. I'm totally satisfied with my business with you! |
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Sandy Henning
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| Thanks so much for the customer service you provide! The first trinket box I ordered was beautiful (looked like a treasure chest) but it was not the correct size (my error). You were so helpful in providing the correct size - even emailing additional pictures! I sincerely appreciated that. Also you credited my account the day that you received my return. You have become one of my favorites of online vendors! Thanks again. |
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Valerie Isbell
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My son is enjoying both the Chinese puzzle box and his newest puzzle "The Yot!"
I am very pleased with the fast delivery and the perfect condition of the package when it arrived. I also liked the little special touch of the candy that you added inside the package along with your business card. You guys are the greatest to shop from!
I intend on shopping quite a bit from your online store for all my brain teaser puzzles and other items you carry. I am passing along your website address to all my friends online ...a wonderful experience every time! Also your replies to questions and the special care you took to make sure my package arrived at the correct address was very impressive! I wish all online stores had the same customer service you both provide to us all. They need to take lessons from you on how a online store is suppose to be run! Again, thanks for making my shopping experience a great one!
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Sheila Hale
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| "Amazing is all I can say about Frik N Frak. They saved me. My son borrowed a snake cube from school, left it on the bus, and someone stole it. I looked everywhere for one, and then I found Frik N Frak. I ordered the snake cube, and numerous other items for Christmas presents. I can't wait to see my kids faces Christmas morning when they see all the cool things I got them. Great Service. Loved the treat on top the package. Thanks Frik N Frak!" |
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Kathy Bender
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"I was extremely pleased with everything! Your site is easy to navigate, very professional, the email with pictures of my order was awesome, and I received the order faster than any of my other internet purchases! The packaging was great and the special touch on top was such a nice surprise in a world where real customer service seems extinct! Thanks Again!"
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Bonnie LaBonte
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"What a pleasure it was doing business with you. The service was impeccable! Any question I had was answered within seconds. And talk about fast? My order arrived the same week it was placed! All businesses should take lessons from you. I plan to do business with you again in the future. Thanks again for everything, and Happy Holidays!" |
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